The phone rings. This time, you already know the job. RigCue gathers the project, access, ground conditions, and timing before your team picks up the conversation.
Moving material through tight access? Here’s a category your team can review.
Your team confirms the machine, site fit, price, and availability.
“I need to move gravel through a backyard gate.” That’s a useful start. RigCue asks the next questions that turn it into something your counter can work with.
Move gravel, dig a trench, prep a surface. Customers describe what they need to do, with questions they can actually answer.
Their answers shape a short list of equipment categories, with the details your team still needs to check.
The job, site details, timing, and delivery needs arrive together. Your counter can pick up from there.
See a customer go from “I’ve got a job to do” to a request your team can review. The walkthrough takes 74 seconds.
Equipment rental should start with the job, not a guess about the machine. RigCue captures the work, scope, access, ground conditions, timing, and delivery needs, then organizes those answers into one to three equipment category candidates for the rental team to review.
The shop still confirms the exact machine, attachments, dimensions, capacity, site fit, availability, price, delivery, and requirements for safe use. Shops can test RigCue free for 14 days. The proposed $99 per location per month continuation starts only with later approval.
74 seconds, with captions
Pick a job and try the questions yourself. Watch the request come together as you go.
Equipment categories for your team to reviewStart with the outcome. RigCue will ask for the machine details later.
You’ve got the equipment knowledge. Now you’ve got the customer’s details in front of you, too.
Try it with your shop“Need something to move gravel in my backyard. Please call.”
Staff confirms exact width with attachment, site fit, operating requirements, price, and availability.
RigCue handles the first questions so your team can focus on the decisions that need rental experience.
Plain questions about a real job. No equipment vocabulary quiz before they can ask for help.
Scope, site access, timing, and transport in one request. A useful place to start every conversation.
Your team confirms the equipment, suitability, price, and availability. That expertise stays at the counter.
If your customers know what they need done but struggle to explain what they need to rent, start here.
Get a preview with your shop’s name and run the kinds of jobs your customers call about. Try it alongside your current process, with no changes to your live website.
Your preview includes a hosted inbox. Verified shops can also test email alerts. Website embedding comes later, if you choose a paid pilot.
Continuing later would require your approval. Nothing renews automatically.
No. It surfaces one to three category candidates from the information submitted. Your rental team confirms the exact machine, attachment, capacity, dimensions, site fit, and operator requirements.
No. RigCue does not connect to live inventory in the founding pilot. Pricing and availability come directly from your shop.
No. A RigCue submission is a request, not a quote, booking, reservation, or approval.
RigCue identifies the remaining confirmation items instead of inventing load, clearance, depth, reach, transport, or site details.
No. It does not verify jobsite conditions, provide engineering advice, approve operators, or replace manufacturer instructions, requirements set by the rental team, training, or applicable safety rules.
RigCue is built for independent equipment rental shops that want a clearer first request for common jobs involving compact equipment. It is not a fit for emergency dispatch, live reservations or pricing, engineered lift plans, crane selection, operator certification, or any workflow where software must make the final safety or suitability decision.
The completed sample can be copied, downloaded as text, or opened as a prefilled email draft addressed to the shop. The customer chooses whether to send that draft; RigCue does not deliver email automatically during the preview.
RigCue first checks the exact website and full work address against the private pilot invitation, then sends a link that can be used once to that inbox. A separate TEST alert must reach the shop's request inbox before the customer link can activate.
Use the workspace ID and verified work email to request a fresh link that expires after 30 minutes. Opening the replacement revokes the old manager session without requiring a sales or support call.
No. Configure and test the hosted preview online. A call is not required to create it, evaluate it, or decide whether you would continue.
Support for the founding preview is available by email at support@rigcue.com and is reviewed in one daily batch. A call is never required. RigCue is not a channel for emergencies or equipment safety.
The free preview requires no card and expires after 14 days, so there is nothing to cancel and nothing renews automatically. Email support@rigcue.com to close a preview sooner. If a paid pilot is offered later, its cancellation terms will be shown before approval; no charge begins without that approval.
Tell us a little about your shop. If you’re invited, you’ll go straight to setup. Otherwise, we’ll save your request and email you when a pilot spot is approved.
Approved shops configure the hosted sample, verify the invited inbox, then run three representative jobs in the private manager.